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Approximate reading time: 1 minute

It is widely recognised that young people and their families should be at the heart of their educational journey. The phrase “nothing about us without us” simply and powerfully reflects the need to include young people and their families in decisions that affect them. Pupil voice can provide crucial insights into the needs of young people with SEND. Parents can also provide a valuable overview of a child’s needs, strengths, and challenges. Using these insights to guide learning opportunities can enhance engagement, enjoyment and, ultimately, progress.

Tip or Idea: At times, there may be barriers to engaging with families. Aim to be flexible and creative in your approach. For example, offer a choice of in-person, telephone and/or online meetings; provide translated materials and interpreters if necessary; recognise successes as well as challenges; use open communication to help parents feel heard and valued; and acknowledge the challenges families may face and offer appropriate support.

Have you explored our Community Village programme, which supports adult ESOL learners and aids communication between families and schools?

Learning Village resource: Explore our Involving Parents article and associated Top Tips guidance to reflect on different ways to involve families in your setting.


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